Batik88 Privacy Policy — Data Protection for Malaysian Users
This Privacy Policy explains how batik88 collects, uses, stores, and protects the personal information of users accessing our platform. Your privacy is our priority, and we are committed to handling all data in accordance with best practices in data protection.
Effective date: 1 January 2026. This policy applies to all registered users and visitors of the batik88 platform in Malaysia.
1. Information We Collect
When you register or use the batik88 platform, we collect certain categories of information to ensure the service runs smoothly and securely. The types of information we may collect include:
Account Information
- Full name, email address, phone number, and password upon registration.
- Date of birth for age verification (users must be 18 years and above).
- IC or identity verification documents if required for compliance checks.
Device & Browser Information
- Device type, operating system, and browser version used.
- IP address and general location data for security and fraud detection purposes.
- Activity logs including access times, pages visited, and in-platform actions.
Payment Information
- Information relating to deposits and withdrawals in Malaysian Ringgit (RM/MYR).
- Bank account holder name and partial account number used for withdrawals.
- Transaction records including dates, amounts, and payment methods (FPX, Touch 'n Go, etc.).
- We do not store credit or debit card numbers directly — all processing is handled through licensed payment providers.
Cookies and Usage Data
The batik88 platform uses cookies and similar tracking technologies to enhance the user experience. Data collected via cookies includes language preferences, login sessions, and usage statistics. You can manage your cookie settings through your browser, though disabling certain cookies may affect platform functionality.
2. How We Use Your Information
Batik88 uses the information collected solely for legitimate purposes necessary to operate the platform. The primary purposes for which we use your data are:
Verifying user identity, processing registrations, and managing accounts securely.
Processing deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records.
Detecting and preventing fraud, money laundering, and other illegal activities.
Providing technical support, responding to enquiries, and resolving user complaints promptly.
We do not use your data for any third-party marketing purposes without your explicit consent. All use of data is subject to applicable data protection laws in Malaysia.
3. Data Storage, Security, and Sharing
Data Storage & Security
All batik88 user data is stored on servers protected with industry-standard encryption. Access to personal data is restricted to staff who require it to carry out their duties. We conduct regular security audits to ensure our systems remain current and secure.
Financial data such as MYR transaction records are retained for the period required by Malaysian law, generally no less than seven years for financial records. Non-financial data is retained for the duration your account is active and for a defined period after account closure, where required for legal or dispute purposes.
Third-Party Sharing
Batik88 does not sell, rent, or trade users' personal data to any third party for commercial purposes. User information may only be shared in the following circumstances:
- Payment service providers: to securely process deposits and withdrawals in MYR.
- Relevant authorities: when required by Malaysian law, court order, or official investigation.
- Technical service providers: such as cloud hosting providers bound by strict confidentiality agreements.
- Identity verification: to licensed KYC (Know Your Customer) service providers when required.
All third parties involved in processing batik88 user data are bound by confidentiality and data protection obligations equivalent to our own standards.
4. Your Rights Over Personal Data
As a batik88 user, you have certain rights regarding the personal data we hold about you. These rights include:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If any of your information is inaccurate or out of date, you may submit a correction request through your account or via our support team.
You may request the deletion of your account and personal data, subject to any legally required retention obligations still in effect.
To submit any request relating to your data rights, contact us via our support email at [email protected]. We will process requests within thirty business days. For complex cases, this period may be extended, and you will be notified accordingly.
5. Policy Changes and How to Contact Us
Privacy Policy Updates
Batik88 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or their registered email address. The effective date of the latest version is always stated at the top of this document.
We encourage you to review this page periodically so you stay informed about how we protect your personal information. Continued use of the batik88 platform after any changes are published will be considered acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your data, please reach out to us through:
Support Email: [email protected]
Typical response time: within one to twenty-four hours. For more complex privacy matters, please include "Data Privacy Enquiry" in your email subject line to help us prioritise your case.
You may also refer to our FAQ us for answers to the most frequently asked questions about privacy and account security.
Your Account, Your Data — We Protect Both
Your trust is the foundation of everything we do at batik88. Sign up with confidence, or check our FAQ if you'd like to know more about platform security.